CineTrade Industries Pvt. Ltd.

CineTrade Industries Pvt. Ltd. (“Company”, “we”, “our”, “us”) is committed to protecting the privacy of all users (“you”, “your”) who access our website, mobile application, and related services (“Services”). This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • 1.1 Personal Information

We may collect the following personal data when you register, contact us, or use our Services:

  • Full Name
  • Email Address
  • Phone Number
  • Address
  • Business/Company Information
  • KYC Documents (if applicable)
  • Any information voluntarily submitted by you
  • 1.2 Non-Personal Information

We automatically collect certain non-personal data, such as:

  • IP Address
  • Device Information
  • Browser Type
  • Usage Data
  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and maintain our Services
  • To verify identity and perform KYC (if required)
  • To improve user experience and platform performance
  • To communicate updates, notifications, or support
  • To prevent fraud, unauthorized access, or illegal activities
  • To comply with legal obligations and regulatory requirements
  • For marketing or promotional communication (with your consent)

3. Sharing of Information

We do not sell or trade your personal information.

We may share your information with:

  • Authorized service providers (hosting, analytics, payment gateways, security tools)
  • Government agencies or law enforcement authorities when legally required
  • Professional advisors (legal, audit, compliance)
  • Internal employees with restricted, need-based access

All third-party partners are required to maintain confidentiality and comply with data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website/app performance
  • Remember user preferences
  • Analyze traffic and usage patterns

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular monitoring and audits

However, no method of online transmission is completely secure. You use our Services at your own risk.

6. Retention of Information

We retain your information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet legal and regulatory requirements
  • Resolve disputes or enforce agreements

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent for data processing
  • Ask questions about how your data is used

To exercise these rights, contact us at:
Email: [email protected]

8. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Technology Clause

CineTrade Industries Pvt Ltd incorporates Artificial Intelligence systems to optimize platform functionality and deliver performance-driven trading technology. These systems do not provide or imply any form of guaranteed financial return to users.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. Changes will be posted on our website/app, and the “Last Updated” date will be updated accordingly.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

CineTrade Industries Pvt. Ltd.

Email: [email protected]